The Student Organization Marketplace is an online marketplace in which recognized Student Organizations at Iowa State University are able to extend their business to the Internet and more effectively reach the larger Iowa State community and beyond. Student Organizations can use the Marketplace to sell event registrations, collect membership dues, and receive non-charitable donations. By purchasing a product through the Student Organization Marketplace, the customer is directly supporting a recognized student organization.

Checklist for using the Marketplace

The Student Organization treasurer should review the Marketplace Module in the Student Organization Resources Canvas Page.
The Student Organization treasurer can activate the account by taking the quiz in the Student Organization Database, then emailing market@iastate.edu to activate the account.
The treasurer and advisor will automatically have access to manage the organization's store on the marketplace. They can designate other officers to also manage the store.
Log in to the Marketplace using your ISU Credentials.
Under “My Marketplace” in the menu, select “My Stores” and select the store you wish to access.
To submit a product, use the “+ Create” tab and select the product type you wish to create.
Fill out the form that you are directed to. Save and add options at the bottom of the page.
You must add products and their prices under the “$ Pricing & Options” tab. This will allow users to make purchases from your site.

Prices must be divisible by .20 cents.

Once you have completed and submitted your product, your product will be sent to the Student Engagement Office Staff for approval.
Once it is approved, it will be available for sale within the dates you selected. After the final date, the product will be archived. To extend your product, please email market@iastate.edu.
The funds collected through the Marketplace are deposited directly into the organization’s on-campus account (minus a 5% administrative fee).

Important Marketplace Guidelines

Customers can browse the listed products and purchase items with a credit card (Visa, MasterCard, and Discover only).
Payment by customers must be done on personal devices only. Never pay for a product on a device supplied by the student organization.
All products posted on the Marketplace will only be available for a limited time.
Unfortunately, the Marketplace cannot support physical merchandise sales. This is due to issues around order fulfillment and regulations regarding when credit/debit cards can be charged once merchandise has been purchased online. Student organizations can only accept payments for physical merchandise via cash/check or Clover Flex card readers available via the Campus Organization Accounting office.

The exception is when merchandise is sold as an add-on to an allowable product. For example, a student org can sell an event registration product with two different registration options - one registration that includes the cost of a T-shirt and another that doesn't. T-Shirt sizes can also be collected through the Marketplace in cases like this.

University policy prohibits student organizations from utilizing third-party payment processors (e.g. Venmo, PayPal, etc.) to process payments for their club.
The Marketplace terms and conditions generally prohibit refunds from being processed as refunds must be done individually through the MU Business Office and are labor-intensive to process. Refunds should only be allowed in cases of extenuating circumstances.
Neither Student Engagement nor Iowa State are responsible for the transaction between the student organization and the customer, and therefore may not be held liable for any damages caused as a result of using the Marketplace.
Student Engagement does not guarantee continuous or uninterrupted access to the Student Organization Marketplace.

For assistance email market@iastate.edu.