INTRODUCTION

As mentioned in the previous modules, SHOP relies on volunteers at all times. We appreciate your time and commitment to assisting others in combating food insecurity.

A- CALL IN

We understand you may not always be available at your assigned time and hours. To respect other volunteers, please email the SHOP officers at shop_exec@iastate.edu as soon as possible (24 hours is recommended), at least 60 minutes before your shift, if you are unable to make it so that we can find a replacement.

B- IF A VOLUNTEER DOES NOT SHOW UP FOR THE SHIFT

We will inform you if the next shift volunteer is absent as soon as possible. However, please follow these steps if we are unaware of any absences and your replacement fails to show up for their shift.

- Option #1:
  - Stay if you can!
- Option #2:
  - Email shop_exec@iastate.edu and let them know.
  - They will either tell you someone is coming to take the shift or to lock up the SHOP until the next person arrives.

If no one responds to your email and you must leave, please close the store and inform the front desk.