Tech Tips

Our goal is to provide prompt, accurate, and professional assistance to all CHS college faculty, staff, and online students in the use of ISU licensed educational technology. Use the guide below to locate the primary support person for your need:

A table listing the contact information for the ODL team.
NAME	EMAIL	PHONE	LOCATION	PRIMARY RESPONSIBILITIES
Ann Bugler	bugler@iastate.edu	294-5812	304 MacKay	Unit manager, Facilities, Webinars, Canvas
Jessie Christensen	jmc1dsm@iastate.edu	294-6452	303 MacKay	Prerecording & processing content, Live-event technical support
Karla Embleton	embleton@iastate.edu	294-9198	312 MacKay	Canvas, Qualtrics (surveys)
Katie Mott	kmott@iastate.edu	294-5397	E262 Lagomarcino	GPIDEA student services, College admin support
Trisha Ritland	tritland@iastate.edu	294-7925	305 MacKay	Student services for Distance Students, College DE admin support

About this site

Links will either: open a new page in Canvas, open an external website, or link to a document file (PDF or DOCX) stored in Canvas.
Found an error? ... Software is updated frequently so posted tips and links may no longer be relevant or completely accurate (you can check the publication date of every tip created by the ODL unit as it is listed on the document). Kindly inform Karla, embleton@iastate.edu , about any out of date tips - please provide specifics so that the problem tip or link can be identified for updating.
This site is maintained by staff in the Online and Distance Learning Unit, of the College of Human Sciences, at Iowa State University (ISU). It is a public site but is intended primarily for ISU users. ***Tips and methods suggested for account creation, enrollment, and grade submission are tailored specifically for ISU users and will not necessarily work on non-ISU Canvas sites.